How noise-exposed workers, working professionals and older adults are finding support for hearing loss, tinnitus, or ear health concerns from an award winning audiologist in Canterbury.
Here's what we usually get asked
If you’re experiencing blocked ears, muffled hearing, itching, discomfort, ear pressure, or ringing, you may have a wax blockage. A quick otoscopic check confirms it immediately.
Our clinicians use all three clinically approved wax-removal methods — irrigation, micro-suction, and manual curettage.
Most people experience no pain. Because we offer irrigation, micro-suction and manual curettage, your clinician will use the gentlest method suited to your wax type.
If your ears are very blocked or you’ve had issues before, softening drops (e.g., olive oil drops) 1–2 days before the appointment can help. But they are not always necessary.
Most people need it once every 6–12 months, depending on their natural wax production.



Gentle, professional earwax removal to keep your ears healthy and your hearing clear.

Comprehensive assessments with easy-to-understand reports, guiding the best solutions for you.

Tinnitus Treatment
Personalized plans to help manage and reduce tinnitus symptoms so you can enjoy a better quality of life.

Hearing Aid Fittings
Comfort-focused fittings for hearing aids tailored to your lifestyle and needs, with subsidies for eligible patients.

Repairs and adjustments to keep your hearing aids performing at their best for natural sound quality.

Custom Hearing Protection
Individually fitted solutions to protect your hearing in loud workplaces, concerts, or other noisy settings.

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Weicen Yan, the founder of NeuroHearing, brings a wealth of experience in audiology. His passion for helping clients stemmed from recognising a gap in the availability of personalised and holistic care. Weicen’s unique approach is scientifically backed that fuses neuroscience, technology, and personalised care to deliver exceptional results for his clients, ensuring they experience life-changing improvements in their hearing and overall well-being.

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